Frequently Asked Questions (FAQ)


When will I receive my order?

Canada & USA All in-stock items are processed and delivered within 5-10 business days for Canada and US customers. For non-stock items, made-to-order, processing and delivery may take over 3 weeks. We will inform you of any non-stock items and the status of your order.

International All in-stock items are processed and delivered based on the shipping method you choose. For non-stock items, made-to-order, production may take over 3 weeks. We will inform you of any non-stock items and the status of your order.

What shipping options do you offer? Can I expedite my order?

Canada & USA Every AKLASU order comes with complimentary ground shipping to Canada and the USA. This typically takes 5-7 business days. If you would like your order sooner please send us an email or call us.

International For deliveries outside of Canada and the US, we offer various shipping options to meet your needs.

What countries does AKLASU ship to?

Every country on Earth.

Will I have to pay duty or other tariffs on my order?

For our US customers, there may be additional charges imposed by Customs. Please check with your local customs office for these charges before placing your order. Because the taxes and charges change often, we cannot incorporate them into the shipping cost.

Can you ship to post office boxes?

For Canadian destinations, we can ship to Post Office Boxes.

I want to change my shipping address. How do I do this?

Please send an email to office@aklasu.co with your desired shipping information and we will update your order information accordingly.

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Free Shipping To Canada & USA. We ship worldwide too.

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Free Shipping to USA and Canada.

Free Worldwide Shipping on orders over $200.